Recently Sk’eyes has been receiving several questions concerning this worldwide but still disturbing phenomenon named the Coronavirus – Covid 19. So, here we are with some enlightenment concerning our photography and videography services for whether we want it or not, it’s going to (if it’s not already) affect some aspects of our lives.
Following the latest statement of the World Health Organization, declaring Coronavirus as pandemic, we know some of you may be apprehensive if you are actually planning your wedding or waiting for your wedding photos, wedding film and/or wedding highlights. Thus we have reviewed our Terms & Conditions to fit this current situation.
To all our actual and future clients, Sk’eyes is working normally for now. We are still doing wedding, still taking booking and still working on post productions. And if you want to know, we are also doing fine. As long as public gathering is enabled in Mauritius, you can make sure that we will answer the call.
As this fast-spreading illness is disturbing our daily life, here are some information you may want to know concerning wedding bookings or the delivery of your wedding photos & wedding film:
Wooden Pen drives / USB Drives
Our wooden USB Drives are actually out of stock. Delivery-time is scheduled for mid-April. In case of any delay, Sk’eyes shall inform you accordingly. If by the end of April 2020, we do not receive any USB drives, we will deliver your wedding photos and wedding video(s) on standard USB drives from the market.
In order to avoid any contamination and to be on the safe side, Sk’eyes prioritizes bank transactions, online discussions and telephone exchanges. We do remain open to meetings also as long as Mauritius is not in alert.
Postponement / Cancellation
In case of a postponement or cancellation of your event, the reservation fee is not refundable as it will already be used for the preparation of your event.
Due to the actual circumstances, we are extending the postponement time from 3 to 5 months, i.e., if the event is postponed for not more than 5 months, then Sk’eyes should consider moving to the postponed date upon its availability.
In event of illness of our photographer(s)/videographer(s)/drone operator(s), it’s our duty to substitute for the photographer(s)/ videographer(s)/ drone operator(s) assigned.
Sk’eyes reserves the right to refuse shooting at a wedding in the case where our staffs are at risk, but we remain open to find another option together with the newlyweds.
In case public gathering in Mauritius is stated as unauthorized or not recommended but the wedding is nevertheless being held, we’ll have no choice than to cancel the event (at least one week before the D-Day) in order to protect our staffs.
A cancellation by our team implies a 100% refund of the reservation fee to the customer.
Prevention is better than cure
Here are some tips to stay safe:
· Regular Hand Washing - Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.
· Covering mouth and nose when coughing and sneezing - Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.
· Avoid touching eyes, nose and mouth - Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.
· If you have fever, cough and difficulty breathing, seek medical care early - Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also protect you and help prevent spread of viruses and other infections.
· Greetings - We know it can be quite difficult here in Mauritius to greet someone without kissing or shaking hands. Recently, the Covid-19 has inspired people to get creative and making the ‘footshakes’ and ‘elbow bumps’ alternatives to handshakes. Let us just not forget that we can also wave at people to say hi.
At Sk'eyes we opted for the Wakanda salute. You will have guessed... The Marvel fans in us have taken over!