Videography - Terms & Conditions

(Effective as from 19th November 2025)

1. This Videography Terms & Conditions is only between SK'EYES LTD and the future newlyweds or wedding planner or any party responsible of the payment.

2. Payments - An initial reservation fee of minimum 50% of total amount is required to hold shooting dates and pre-production video planning. 25% of the payment must be done at the latest one week before the wedding date and the remaining 25% must be completed upon delivery of the final product(s).

3. Artistic Release - i) While choosing SK’EYES LTD services, the client is considered to agree and accept its videography style and colors.

ii) Videography service consists of a basic video editing and does not imply any special effects, AI or 3D animation.

iii) Wedding Videos - refers to a chronological film covering the full event day.

iv) Wedding Teaser - refers to a is a 30 to 120 seconds video, which acts as a trailer to your wedding film.

v) Wedding Highlights - refers to a 3 to 7 minutes artistic video highlights of the best moment of the event, not necessarily in chronological order.

4. Delivery of Finished Product - i) Delivery options are: private link to download wedding film, teaser and/or highlights and/or USB Drives (depending on chosen package).

ii) Clients will receive a link to their private wedding video(s) via email or any preferred online messaging platform. Wedding video(s) may also be collected in person on a USB drive. Alternatively, a representative of SK'EYES LTD may deliver the products under agreed-upon conditions.

iii) Final product should be ready within 3 months after the event’s date but may vary depending on availability and wedding seasons. In case of any delay, SK'EYES LTD should inform client accordingly.

5. Postponement/Cancellation - i) In the event of a postponement, the reservation fee is non-refundable. If the event is rescheduled within three (3) months of the original date, SK'EYES LTD will make reasonable efforts to accommodate the new date, subject to availability. If the event is postponed for more than three (3) months, it will be considered a cancellation.

Postponement must be communicated at least fourteen (14) days prior to the original event date. Failure to do so will incur a postponement fee equal to 10% of the selected package.

SK'EYES LTD will use commercially reasonable efforts to accommodate the Client’s new date. If, despite these efforts, SK'EYES LTD is unable to do so, the postponement will be deemed a cancellation by the Client, and SK'EYES LTD will have no further obligation to provide services beyond the original event date.

ii) In the event of cancellation by the Client, the reservation fee remains non-refundable.

iii) SK'EYES LTD reserves the right to cancel the booking due to circumstances beyond its control (e.g., illness, injury, death, quarantine, or other force majeure events). In such cases, the Client will receive a full (100%) refund of any payments made, issued within two (2) months of the cancellation notice.

6. Liability - SK'EYES LTD liability is limited entirely to the reservation fee and any deposits paid. SK’EYES LTD should not be held responsible for any event or act considered as "outside the control of SK'EYES LTD", for example any natural disaster or any event/person compromising the event’s planning. SK'EYES LTD shall not be held liable for injury or damages exceeding the value of this agreement. 

7. Assigns/Substitutions –i) It is the sole responsibility of SK’EYES LTD to assign the role of each videographer.

ii) Client will not be required to supply any videography equipment to SK'EYES LTD.

iii) SK'EYES LTD will ensure that the services are performed in a good, expedient, workmanlike and safe manner, and in such a manner as to avoid unreasonable interference with Client’s activities.

iv) In the event of illness or any reason beyond the control of SK'EYES LTD, SK'EYES LTD reserves the right to substitute for the videographer(s) assigned. In the unlikely event that no substitute is obtained, SK'EYES LTD shall terminate this Agreement and shall return the Deposit and all fees paid by Client, and thereafter shall have no further liability to Client

8. Authorization- i) SK'EYES LTD must be granted authorization to access the wedding venue(s). All necessary permissions and any associated access fees are the sole responsibility of the Client.

ii) It is also the sole responsibility of the client to make sure that the use of drone (if applicable) is authorized at the wedding venue(s).

iii) The SK'EYES Team reserves the right to refuse using drones in flight restricted zones.

9. Production - i) SK'EYES LTD ensures maintenance of equipment and backup of data. In the unlikely case of an equipment failure or data lost by corrupt file(s), SK'EYES LTD will not be held responsible but ensures to encounter any possible actions to recover the data and take responsibility for any applicable charges. 

ii) Laser lights pose a significant risk to camera sensors and are therefore STRICTLY PROHIBITED. SK'EYES LTD reserves the right to interrupt or terminate coverage if laser lights are used during the event. In the unlikely event that equipment is damaged due to laser exposure, the Client will be held responsible, and the cost of repairs or replacement will be added to the final invoice.

Lighting at event location(s) should not be too dimmed. Excessive smoke from smoke machines are not recommended. Failure to accommodate lighting requirements will cause grainy, unclear images and limited coverage.

iii) Any third party should not interfere within the existing deal between the client and SK’EYES LTD.

iv) All media (videos & sound recorded) will be representative of the actual event. SK’EYES LTD does not take responsibility for any unexpected situation, event or person which may compromise the photo shooting.

v) The Client must ensure that SK'EYES LTD has a designated space for transportation and equipment setup at each wedding venue.

vi) The Client must ensure that events are scheduled sequentially and that the SK'EYES LTD team is given sufficient time to prepare for each segment. Failure to do so may result in certain moments or parts of the event not being captured.

vii) SK’EYES LTD reserves the right to refuse shooting in case where SK’EYES LTD properties or staffs are at risk (for example rain, fire, storm, big wind, or dangerous/inaccessible places), but the team remains open to find another option together with the newly weds.

viii) SK'EYES LTD reserves the right to terminate coverage and leave the event if member(s) of the team experience hostility, inappropriate or offensive behavior from any person at the event.

ix) SK’EYES LTD is ready to work up to a cyclone Class 2 alert. In case of Cyclone Class 3, the team will not be able to be present at the event or will immediately stop working and leave if the event has already started.

x) In the unlikely case that a huge traffic, flash floods, riot, strike, pilgrimage, or any other event prevents SK'EYES LTD from attending the event on time or not attending it at all, SK'EYES LTD should not be held responsible and shall inform the client accordingly.

xi) Client acknowledges and agrees that SK'EYES LTD will be the exclusive provider of the Services in coverage of the Wedding, unless otherwise agreed to by the parties in writing.

10. Post-production - i) Wedding Packages include one video editing. SK’EYES LTD offers re-edits only in case of technical errors (Ex: black scenes, error in image or sound).

ii) All requests and details concerning the wedding video(s) like video length, songs to be included and end credits (if any), will be communicated at latest 10 days after the wedding. Or else, the editing, music, title and lengths will be upon the editor's decision. Additional video editing is chargeable.

iii) Additional video editing is chargeable.

11. Meals - When the Videographer is scheduled to provide services for more than five (5) consecutive hours, the Client agrees to provide a meal for the SK'EYES LTD team. If no meal is planned, the team reserves the right to take a break of up to one (1) hour to have an appropriate meal off-site. The Client is responsible for ensuring that no key moments or important events are scheduled during this time, as they may not be captured.

12. Rights – i) The general rule under copyright law (Copyright Act 2014) is that the creator of an image (the videographer) owns the rights to it. After the final payment, the clients will have all the rights to use, publish and make copies of their video(s). However, SK'EYES LTD remains the image creator.

ii) For promotional purposes, wedding highlights / teaser, or portions of the wedding video may be shared on our social media platforms (Website, Facebook, and Instagram). This will only be done with the Client’s prior consent.

iii) All photos and videos are delivered only to the newlyweds or the party responsible for the payment.

iv) It is the sole responsibility of the Client to ensure that the delivered product does not infringe upon any copyright laws. If the video contains copyrighted music, SK'EYES LTD will not be held liable for any muting, removal, or restrictions applied by social media platforms.

v) SKEYES LTD shall abide to any Government Law in force at the date of the event.

13. Usage - Clients will receive either the final edited video in MP4 format, or the raw files (upon request). If both edited and raw versions are requested, an additional fee will apply.

14. Model releases - Client must ensure that all the guests present at the event accept being filmed.

15. Collaboration – i) SK'EYES LTD will work closely with the client to deliver the final product. Clear and efficient communication between the client and SK'EYES LTD is key to getting a project done on time and within the budget.

ii) Every effort must be done by the client and SK’EYES LTD to reach the expected final result.

16. Compatibility - SK'EYES LTD delivers video in MP4 format. Final delivery will be on a USB Drive 3.0 up to 64 GB (depending on chosen package). SK'EYES LTD is not responsible for incompatibility with this format and client's media reader.

17. Archival - i) SK'EYES LTD will keep all event/project data on its database for 7 days after final product delivery. Archival beyond that time is the client’s responsibility.

ii) If the final products have not been collected within six (6) months following the event, and the Client has not expressed any interest in receiving them, all raw footage and final deliverables may be permanently deleted without notice. No refunds will be issued under these circumstances.

iii) If the client wants to postpone the delivery of the final products, an official request must be made to SK’EYES LTD. An additional storage fee may be applicable.

18. Force Majeur

Here is the different arrangements in case of an epidemic, pandemic outbreak or any similar cases (Ex: COVID-19):

Booking - Booking will be done through online discussions, bank transactions, and telephone exchanges only.

Delivery - Delivery of wedding highlights will be done online only. If public gathering is not recommended or prohibited, delivery time will be postponed until further notice. Wedding film and/or wedding highlights will be kept until it is safe to proceed with deliveries.

Postponement - In case of a postponement of the event, the reservation fee is not refundable. However, postponement time will be extended from 3 to 5 months (see Term 5 above). If the event is postponed for not more than 5 months, then SK’EYES LTD should consider moving to the postponed date upon its availability.

Safety - i) SK’EYES LTD reserves the right to refuse shooting at an event in the case where its staffs are at risk, but the team remains open to find another option together with the newlyweds.

ii) For their safety, staff may be wearing masks and/or any other protective equipment at the event.